TOW MANAGER™
Our Tow Manager™ tool focuses on effectively managing the entire process from dispatching the vehicles all the way down to each tow vendor. If you are in need of management tools to increase customer service, increase profitability, and reduce staffing requirements. Look no further!
We manage transporters, schedules, inventory, and customers in real time .
- Real time updates with driver/operator input for both User and Customer
- Automated time stamp of operator and driver input/notes during tow process
- Instant Messaging; instantly connect and stay engaged anywhere, anytime with the customer
- Fully automated Email & SMS message alerts and updates to customers
- Minimal typing; drop-down menus provide fast easy entry
- Controlled access based on permission parameters set by employer
- Securely access the Tow Manager™ tool from any mobile device or computer
- Tow Manager™ Mobile App –Tow Companies can view and update the job details in the palm of their hands
- Capture Photos
- Schedule for Pick Up
- Verification of Picked Up
- Verification of Delivered
- Input of client info
- Status updates
- E Signature – Power of Attorney/Title Documents
- Digital Payments to Customers